It’s easy to forget about what’s happening behind the scenes of warehousing and the distribution of promotional products. However, the process of delivering products through warehouse services and swag fulfillment is critical to your customer experience. It is absolutely imperative that warehouse operations are optimized to run precisely, reliably, and as quickly and efficiently as possible. At Social Imprints, we have inventory management down to a science.
This article will walk you through our warehouse operations process, so you can take a closer look at why Social Imprints is the best in the industry.
Explore the magic behind the scenes of warehouse services at Social Imprints
The process of getting you the high-quality swag that you need is all about efficiency. Social Imprints has been refining our processes for over 20 years. Every staff member is trained on communication and the processes involved to ensure the best in customer service. It is a delicate dance between the customer, product specialist, warehouse, staff, and shipping carrier.
Below you will find the entire process broken down for you, so you can take a closer look at how it all happens.
1. Receiving Inventory
The first step in the process is receiving the inventory, or your promotional products. This is a critical first step. We are so careful with your swag that we conduct a Quality Check (QC) of all merchandise twice.
- Quality Check 1: When the products arrive, they are examined and checked for any defects or issues. Every piece is looked over by hand to ensure you are happy when you receive it.
- Quality Check 2: When the product goes into storage, it is examined again.
We treat each and every item with the same care that a bank would take when counting cash. Very carefully, everything is counted and checked multiple times to assure accuracy with inventory management.
2. Processing the Order
When an order is received, either through a webstore or one of our product specialists, it’s time to process the order. At this time, the products are selected, and Quality Check is conducted again to be sure that the order is correct.
3. Packaging the Order
Once we are positive that the order is correct and that the product is of the highest quality, it’s time to package it. Warehouse kitting would take place in this step. If you purchased a kit or box of multiple items, each item is carefully selected and beautifully packaged for the receiver. Social Imprints specializes in kitting fulfillment services, and our Quality Check is one of the reasons why you can rest assured that your carefully designed kits will be assembled with diligence.
Each kit is safely packaged, and custom packaging is available for an elevated gifting experience.
4. Choosing a Carrier for Shipment
Selecting the right shipping carrier is a critical step in this process. Rates vary a lot based on the company and the type of product that is shipped. Social Imprints always shop around and go with the most economical carrier. This keeps our customers’ overall costs down. The difference is noticeable if an expensive carrier is used. We never do this to our customers and are always looking to keep your costs down as much as possible.
5. Distributing Promotional Products
After the promotional products are Quality Checked, packaged, and a carrier is selected, it’s time to distribute the products for swag fulfillment. If your products are being shipped directly to an event, all bulk orders come with return labels and proper signage of what is inside every box. If your products are a single shipment, like a gift or kit going to an individual’s home, each box is carefully assembled with nice packaging.
Social Imprints can provide kitting fulfillment services for both large bulk orders and individual single orders.
Key Points that assure that your swag order will be exactly what you want:
- Warehouse services at Social Imprints are streamlined down to a science. Each order is processed accurately and with precision.
- We conduct Quality Checks multiple times, at every key step of the process of packaging services. We treat every item with the same care that banks take care of managing their cash.
- Social Imprints shops around to find the most economical shipping carrier. This saves big bucks for all of our customers.
- Warehouse operations involve effective communication and organization at all levels of the company throughout the process. We have been in the industry for over 20 years and have refined our processes to ensure you have the best purchasing experience possible.
In conclusion, Social Imprints is transparent about the methods used to enhance your collaboration with us. Every detail is checked and double-checked, and we provide quality assurance through our frequent Quality Check process. We care that you are delighted with the package that you receive and understand how important the unboxing experience is.
If you have more questions about warehouse kitting and operations, reach out to bizdev@socialimprints.com, and one of our product specialists will be in touch!